Q: CANCELLATION POLICY

EXCURSIONS, ACTIVITIES, TRANSFERS AND BOAT TOURSCancellation more than 10 days prior to arrival: no penaltyCancellation 10–8 days prior to arrival: 70% penaltyCancellation within 7 days of arrival: 100% penalty Skip-the-line tickets, entrance tickets, and train tickets are non-refundable YACHT AND VILLA RENTALS30% non-refundable deposit due at the time of booking confirmationCancellation within 60 days of arrival: 100% penalty HOTELSHotel’s own cancellation policy will applyALL CANCELLATION REQUESTS MUST BE SUBMITTED IN WRITING

Question 1

PAYMENT

Accepted Answer

We accept payments by credit card or bank transfer.

Question 2

DEPOSIT POLICY

Accepted Answer

30% deposit due at the time of booking confirmationBalance to be paid 30 days prior to arrival

Question 3

CANCELLATION POLICY

Accepted Answer

EXCURSIONS, ACTIVITIES, TRANSFERS AND BOAT TOURS

Cancellation more than 10 days prior to arrival: no penalty
Cancellation 10–8 days prior to arrival: 70% penalty
Cancellation within 7 days of arrival: 100% penalty
Skip-the-line tickets, entrance tickets, and train tickets are non-refundable

YACHT AND VILLA RENTALS

30% non-refundable deposit due at the time of booking confirmation
Cancellation within 60 days of arrival: 100% penalty

HOTELS

Hotel’s own cancellation policy will apply

ALL CANCELLATION REQUESTS MUST BE SUBMITTED IN WRITING

Terms & Conditions